1. Returns & Exchanges
We hope you’re delighted with your order! Try your purchase and if you’re not perfectly satisfied, you may send it back. Returning an item couldn’t be easier, you have 7 days from the day you received your order to exchange or return it.
Kindly make sure your items are returned new, unused and with the same SEE EYECARE packaging it came in. Returns that do not meet our policy will not be accepted and will be sent back to you.
Please follow the procedure below:
Send us an e-mail to email@example.com explaining the reason for your return. Remember to also provide us with your name, your address and your order number. If for some reason you didn’t find the alternative style of your choice we will issue a store credit for the amount of purchase on your account. NO REFUNDS ALLOWED
* Note: The store credit will not include the shipping cost or the duties and taxes.
After your request has been approved, we will send you an e-mail authorizing you to send us back the products. The email will also include the appropriate instructions and destination address. The products must be received unworn and in their original packaging.
*Note: You will be responsible for the shipping cost as well as the duties and taxes.
Upon receipt of your products, we will issue a store credit immediately. Please don’t hesitate to contact our customer care team by emailing firstname.lastname@example.org if you have any further questions on returns.
NB: Shipping fees, customs and duties are handled by customers on all exchanges.
2. Returns & Exchange Address
To return or exchange your item, please send it back to: YARA EYECARE Store, Sin El Fil
Phone: +961 1 500 755
Mondays to Fridays from 10 am to 6 pm.
You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable.
You should consider using a traceable shipping service or purchasing shipping insurance.